About Us

Arkbound was founded in Bristol as a social enterprise in early 2015.

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We are one of the very few publishers to actively support people from disadvantaged backgrounds into the world of publishing and writing. We work on behalf of the Arkbound Foundation to achieve this, and in early 2018 formally became it’s charitable trading company, with 100% of profits going back into the charity.

From socially excluded origins, Arkbound has gone on to win national and international awards.

Our published books are diverse and feature authors from across the UK.  We are particularly interested in publishing work that has a social or environmental message of some kind, by people who would otherwise face difficulties getting published simply by virtue of their background. Our books have been showcased by leading retailers like Waterstones and covered in national magazines like The Times.

Statement of commitment to environmental sustainability

AWARDSustainability is the foundation of long-term development. Without a firm sustainability strategy, a business is complicit in causing social and environmental harm. Arkbound places the principles of sustainability at the core of its operations and values. We are fully committed to carbon reduction, utilisation of green energy sources, and recycling. We aim to promote and encourage sustainable businesses, lifestyles and greater environmental awareness. All our stationery, books, magazines and paper (including POD) has been recycled or fully accredited as derived from sustainable sources. We are a member of Go Green, Earth Journalism Network and Climate News Network. We regularly publish and promote features about how to put sustainability into practice, and offer generous advertising subsidies to accredited companies who sell green energy and associated products. Step by step, we believe that it is possible to make society more sustainable, fair and vivacious. Arkbound will do its upmost to make the future better for all.

In 2016 we won a new award from the Bristol Go Green initiative (sustainable travel and transport category), in recognition of making all Bristol deliveries by foot and bike only, as well as having each member of staff commute by foot, bike or the occasional slow bus journey! We continue to have a focus on promoting sustainability as part of wider coverage – whether it be reporting on the impacts of climate change or showcasing positive environmental initiatives.

Complaints

TRUST IMPRESS logo-02Arkbound believes in accountability and we are a media regulated organisation under the terms of the Leveson Enquiry. We can look into complaints about items we have published which are in our control and adhere to the Standards Code at www.impress.press/standards

We can only deal with your complaint if you are personally and directly affected by an alleged breach of the Code, a representative group affected by an alleged breach of the Code (where there is public interest in your complaint) or a third party seeking to ensure accuracy of published information. Initial complaints must be made to Arkbound in writing: editorial@arkbound.com or Backfields House, Upper York Street, Bristol BS2 8QJ.

We will acknowledge complaints with 7 days and provide a final decision letter within 21 days. If we uphold your complaint, we will tell you the remedial actions we have taken. If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 days of submitting your complaint, you can refer the matter to IMPRESS, 16-18 New Bridge Street, London EC4V 6AG (complaints@impress.press).